Retention

Build lasting relationships with loyalty strategies, personalised email, and SMS marketing - ensuring customers return, subscriptions stay active, and churn is minimised.

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Memberships and SKU swaps to maximise LTV

605% YOY subscriber growth
975% YOY recurring orders
790% YOY increase in subscription revenue

An extension of your in-house team.

Leveraging our established frameworks and dedicated account management, we provide strategic focus and tactical implementation tailored to your business.

 

Our approach ensures customised solutions that align with your goals.

WAYS OF WORKING WITH US

Retainer

Revenue-boosting retainers designed to improve reach, conversion, AOV and purchase frequency.

Sound right for you? Let’s collaborate.

Project

Including CRO and SEO audits, partner with our expert team to deliver sustainable growth for your business.

Looking to supercharge your project?
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Automations for Lovebug

Driving real growth for a Mars-owned sustainable cat food brand.

8% CvR (up from 0.5%)
+17% AOV growth YOY

It’s rare to find a team that cares about seeing their clients win

Tribe cares about the success of their clients, and it shows in how they take pride in their work and possess the know-how to expertly bring ideas to life.

Nick Belanger, SKIO

Retention

Work with Shopify partners that have a deep knowledge of the platform and how to get the most from it and the tools within its ecosystem.

What platforms do you use for retention marketing?

We specialise in Klaviyo for email and SMS marketing, creating personalised campaigns that drive engagement. For loyalty programmes and referrals, we leverage industry-leading platforms like Skio, Yotpo and ReferralCandy to build lasting customer connections.

Do you set up loyalty and referral programmes?
How do you measure retention success?